Vala Afshar
Vala Afshar is Chief Digital Evangelist at Salesforce. His prior roles include CMO at Extreme Networks, and CMO and chief customer officer at Enterasys Networks, where he was responsible for global marketing and customer service and support.
He contributes weekly technology, business and leadership articles to Huffington Post, INC Magazine and other publications, as well as hosting a weekly video show with the top business executives in the world covering the topics of digital business transformation - digital marketing, information technology, and the changing role of CIOs, CMOs and CDOs.
More content by Vala Afshar
The future of CX: Advanced analytics and artificial intelligence
August 29 by Vala AfsharCustomer experience is and will continue to be a key differentiator for all companies. Data and AI (artificial intelligence) is at the heart of meeting the elevated expectations of today’s connected c...
Financial services third wave of innovation: AI and machine learning
August 15 by Vala AfsharThe financial services industry will see more change in the next 10 years than it has in the last 100. And that transformation is being driven by a group of smart insurgent startup companies.
